How does the Five-Star Trade-Up Policy work?
We offer this straight-forward policy with no strings attached.
When you purchase a piano from Falcetti Pianos, you’ll enjoy the freedom and flexibility to trade it in and receive a store credit to be applied to a new or used, in-stock piano of equal or greater value. The amount of your trade-in value and the length of your policy are determined
by the piano you purchase:
Acoustic Pianos: Lifetime 100% Trade-up Policy
At any point, trade in your model to receive a store credit for 100% of your original purchase.
Disklavier, Silent and TransAcoustic Pianos:
2 Year 100% trade up to equal or greater value
Lifetime 70% trade up to equal or greater value
Clavinova Digital and AvantGrand Hybrid Pianos:
2 Year 100% trade up to equal or greater value
5 Year 100% trade up to double the value
Arius Digital Pianos:
1 Year 100% trade up to equal or greater value
P Series Digital Pianos:
1 Year 100% trade up to double the value
Schedule Your Priority Appointment
If you would like to schedule an in-store appointment at one of our showrooms, please use the link below. Availability varies weekly per store.
Schedule Appointment
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Our Team
Jake Axtell
Store Manager
Natick MA
Conner Johnston
Piano Sales
Natick MA
Jenna Parks
Piano Sales
Natick MA
Ryan Kearns
Piano Sales
Springfield MA
Nick Falcetti
Store Manager
Nashua NH
Claire Royston
Institutional Sales
Piano Sales